Powerful, flexible, user-friendly
CouncilFirst is simple and easy to use, with an intuitive user interface that looks and works like Microsoft, with the added advantage of seamless integration with Microsoft applications.
Scalability ensures flex and fit to your business as it changes. By connecting all your operations in one integrated system, achieve increased productivity with significant cost savings.
With availability in the cloud 24/7, achieve faster response with mobile staff connected at all times.
Exceptional service and support
Our proven Implementation Methodology and expert project management assures smooth transition with little or no disruption to your business. We provide professional user training, responsive service and priority support to ensure your staff are operating at maximum efficiency.
Superior reporting
Gain greater control and visibility with powerful reporting tools for business intelligence, regulatory and compliance requirements. Role-tailored design enables ease of reporting, with reports that can be designed by end-users.
Low total cost of ownership
Leverage the benefits of an affordable system with rapid return on investment, and no need for expensive system infrastructure, resources or costly upgrades. Delivered in the cloud, it is a monthly billed operational expense, so you can avoid large upfront purchase and capital outlay on your balance sheet.
Security assured
Enjoy peace of mind with privately-hosted security, plus physical backups kept safe locally. You can be assured that your information and data is protected and always available. Microsoft Azure has built two cloud based data farms in Melbourne and Sydney, so your data is kept in Australia.
Powered by Microsoft Dynamics
With the Microsoft advantage, CouncilFirst is the ultimate council business management solution. Built on Microsoft Dynamics and integrated with council-specific modules such as Property and Rating, Customer Service modules, Employee Self Service portal (ESS), as well as continual system innovations deliver improvements specifically for local government, ensuring that your business stays agile and progressive.